Link-On Communications training programs parallel that of our customers and we work to ensure that performance standards are achieved. We train our employees to provide our customers with a positive service experience and professional installation. Our employee training and retention programs play a key role in maintaining an experienced workforce that always stay committed to putting the customer first. Our safety and risk management programs are complimented with extensive in-house training which includes;
- Comprehensive Classroom and Field Training Programs
- Safety Programs that meet regulatory requirements
- Defensive Driving Seminars
- Residential and Construction Technical Training
- Fibre Optic Training
- Hazard Awareness Training
- Industry recognized Sector Specific Training
The Link-On Training Centre is used to educate employees in mandatory outside plant, aerial and underground construction practices and procedures that help ensure all safety and performance standards are always achieved. In addition, valuable customer interaction training is provided to teach skills related to etiquette, rapport, active listening, problem solving, conflict resolution, managing customer expectations and creating customer loyalty.
We strongly believe that a well trained workforce will provide the customer with a positive experience that is crucial in a competitive market. For this reason, we provide our employees with the most up-to-date training programs available to ensure a well trained, customer-friendly workforce.