Link-On Communications training and quality assurance programs parallel that of our customers. Together, we work to ensure that high performance standards are achieved. We train our employees to provide a positive and professional customer experience. Our employee training and retention programs play a key role in maintaining an experienced workforce that is dedicated to excellence. Our safety and risk management programs are complimented with extensive in-house training and include;
The training centre is used to train employees in mandatory outside plant, aerial and underground construction practices and procedures that help ensure all safety and performance standards are achieved. In addition, valuable customer interaction training is provided to teach skills related to etiquette, rapport and active listening, problem solving, conflict resolution, managing customer expectations and creating loyalty.
